By Daniel J. Pritchett on January 13, 2010
Reward programs gone horribly wrong
I think we’ve all seen examples of reward systems leading to counterproductive behavior. My favorite example is working for a fast food joint when I was in college and having a “seventy second drive-through time” contest. Our goal was to keep the average time between customers leaving the drive-through menu (presumably [...]
Posted in Sharing at Work | Tagged business, Collaboration, Company, Creativity, Employee engagement, Employment, Freakonomics, Microsoft SharePoint, Motivation, Venkatesh Rao | 1 Response
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