disqus
Drive Growth With Sticky Conversations
Have you ever left a comment on a site without knowing if the intended recipient would ever see it? Do you find yourself making the same points over and over again in different conversations? Do you have trouble telling people apart online or remembering your favorite contributors? These are some of the problems addressed by [read more...]
How Twitter is Affecting Major Brands Online
By Daniel J. Pritchett on August 14, 2008
Comcast cares
Right now Frank Eliason is doing his best to enhance Comcast’s less than sterling reputation for customer care. He’s on Twitter as @comcastcares helping a guy named Jon Armstrong resolve his internet access issue in real time. If Frank can help Jon out he will score a minor PR win for Comcast [read more...]
Posted in Sharing at Work | Tagged airlines, american airlines, branding, comcast, ComcastCares, comments, customer service, disqus, Frank Eliason, js-kit, Social network, twitter