Employment
Do your employee incentives encourage productive behavior?
Reward programs gone horribly wrong
I think we’ve all seen examples of reward systems leading to counterproductive behavior. My favorite example is working for a fast food joint when I was in college and having a “seventy second drive-through time” contest. Our goal was to keep the average time between customers leaving the drive-through menu (presumably [read more...]
Book Review: Building a Knowledge-Driven Organization
Elevator pitch
Robert Buckman is the CEO emeritus of Memphis, TN chemical vendor Buckman Laboratories. I discovered his 2004 book Building a Knowledge-Driven Organization during a hopeful search on “knowledge management” at a Memphis Library kiosk. This was my first real offline research in the collaboration field and I was pleased to find such [read more...]
